Specialist Medical Software Implementation & Setup
Practical setup, configuration, training and go-live support for Xestro, Genie and Gentu, tailored to the way your specialist practice works.
Practical Medical Software Implementation Built Around Your Practice
MedicalSPS helps specialist practices configure Xestro, Genie and Gentu around their day-to-day workflows. Support can include appointment books, provider profiles, billing settings, templates, migration preparation, staff training and go-live assistance.
Our services are available remotely Australia-wide, with dedicated on-site support available across Greater Brisbane (upon request).
Choosing clinical software shouldn’t involve a high-pressure sales pitch. I do not sell medical software, and my advice is based on the operational needs of your practice. With more than 25 years of specialist medical administration experience – and current hands-on experience managing a specialist practice – I focus on practical workflows that work in day-to-day use, not just in a software demonstration.
Custom Workflows
Configuring the software around the real-world workflows of your specialist practice.
Practice Templates
Developing letters, forms and clinical or administrative templates that support consistent processes and save time.
Go-Live Support
Remote or on-site assistance to help your team transition confidently and resolve early issues.
Software Configuration That Supports the Way Your Practice Works
Good implementation involves more than entering information into a new system. Appointment books, billing processes, templates, permissions and staff workflows all need to be configured so the software is practical from day one.
Whether you are opening a new specialist practice or moving from an existing system, MedicalSPS can help you plan, configure, test and introduce your software with less disruption.
Why the Right Medical Software Setup Matters
Medical software implementation should make your practice more organised not introduce unnecessary complexity.
A considered software setup can reduce unnecessary workarounds and help your team operate more consistently.
Efficiency
Workflows designed to reduce unnecessary steps and repetitive administrative tasks.
Accuracy
Consistent billing, templates and data-handling processes across the practice.
Staff Confidence
Practical training that helps staff understand both the software and the workflows they need to follow.
What We Deliver
Depending on your practice’s requirements, implementation support can include:
Practice Foundations
- Setup of practice details, locations and provider profiles.
- Setup of communication channels and appointment books.
- Configuration of Medicare, health funds, and third-party billing.
Migration Preparation and Review
- Guidance on preparing information for migration from legacy or paper-based systems.
- Review and integrity checks to help confirm that important patient information remains accessible.
Targeted Staff Training
- Role-specific training for reception and administrative staff.
- Phased onboarding to build confidence without information overload.
- Training on scheduling processes and advanced software features.
Ongoing Support
- Post-implementation health checks to ensure workflows remain efficient.
- Guidance on additional software customisations as your practice grows.
Planning a New Practice or Software Change?
Let’s discuss your software, workflows and the support your team may need.
